FAQ

You may be able to cancel your order before it ships. Contact Emerolden Support immediately if you wish to cancel.

For made-to-order items:

• You can cancel within 48 hours of placing your order.

• After 48 hours, a 50% cancellation fee will be deducted from your refund.

For UK and EU customers:

• Your rights under The Consumer Contracts Regulations 2013 are not affected.

• Refer to our terms and conditions for details.

This restatement aims for conciseness and clarity while conveying the key information:

• Cancellation window: Limited time before shipping.

• Made-to-order cancellation: 48-hour window, then 50% fee.

• UK/EU customers: Statutory rights apply (refer to terms).

I hope this helps! Let me know if you'd like any further modifications.